Frequently Asked Questions

Relationship Counselling can help your marriage by providing a safe and supportive environment for you and your partner to work through your issues. Our experienced counsellors can help you improve communication, resolve conflicts, and strengthen your relationship.

Yes, all of our counselors are licensed and have extensive training and experience in relationship counselling.

It's not uncommon for one partner to be hesitant about attending counseling. We encourage you to come in for a consultation on your own, and we can discuss ways to encourage your partner to attend relationship counselling with you.

If separation is unavoidable, our couples counsellors will support you to separate in the most amicable way possible. However, many couples come to see a couples counsellor thinking they want to separate, but find the love and connection they were missing though couples therapy. This is why we first explore if separation or divorce is really what you want and why you believe this is best. Then we proceed from there.

We only offer in-person relationship counselling at our Malvern office, from Monday to Friday 9am - 5pm. On-line bookings are available any time of the day/evening from 7am to 9:30pm Monday to Friday and 2pm to 6pm on Saturdays.

We love helping clients, but we don't love chasing outstanding payments. Session fees are required to be paid prior to sessions to confirm your booking.

We have a 24 hour cancellation policy. If you cancel your session within 24 hrs, you will be charged a $50 cancellation fee & be refunded the remainder of your pre-payment.